Field Service Representative

Sterling-Hoffman Executive Search Located in: Calgary,  Alberta
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Sterling-Hoffman Executive Search Biotechnology Jobs Pharmaceutical Careers


Partial Job Description 1) Apply technical knowledge and experience to solve technical problems 2) Perform complex repairs onsite and via phone or email 3) Troubleshoot to component level, as necessary 4) Travel to customer sites for training, installation, repairs, preventive maintenance or other required services 5) Perform instrument validations and certifications 6) Work with Administration on advanced planning and component level ordering requirements for customer repairs and production/manufacturing schedules 7) Ensure that repair, calibration and service work is performed in compliance with the established quality management procedures and manufacturer specifications 8) Establish and maintain positive working relationships 9) Promote company service products and meet individual and department budget goals


  • Qualifications / Skills Required 1) Bachelor?s or equivalent degree from 4-year college or technical school is preferred 2) Minimum 2 - 4 years of related work experience or equivalent combination of education and experience 3) Ability to read and interpret business/professional journals and technical procedures 4) Ability to handle difficult customers 5) Extraordinary organizational skills to balance customer visits & requests, documentation and reporting to supervisors & management 6) Strong computer skills, including MS Excel and Word 7) Exceptional written and oral communication skills


Sterling-Hoffman is a retained executive search firm that specializes in representing life sciences and technology companies in matters of high impact talent acquisition. Our clients include market leaders and venture capital-backed startups in industries such as: medical device, biotechnology, pharmaceuticals, enterprise software, clinical research, and laboratory services. You may view more of our jobs here: Your privacy is important to us: we will never share your resume without your permission. Please note that only qualified applicants will receive a response. We encourage you to apply for as many jobs as you believe you are a fit for, but strongly suggest that you include your salary information as job seekers who provide salary information are likely to be reviewed sooner. ===================== TAGS: Biotechnology Jobs, Pharmaceutical Jobs, Medical Device Jobs, Biotechnology Recruiter, Pharmaceutical Recruiter, Medical Device Recruiter, Biotechnology Career, Clinical Research Job, Regulatory Affairs Job, R&D / Scientist Job, Product Manager Job, Medical Device Sales Job, Biotechnology Sales Job, Quality Assurance Job, Engineering Job, Laboratory Jobs, Microbiology Jobs, CEO Jobs, Marketing Jobs, Manufacturing Jobs, Oncology Jobs, Cardiology Jobs, Hematology Jobs, Medical Jobs


Seniority Level:
Experienced - Not Management
Preferred Industry Background:
Managing a team of:
Required Travel:

Base Salary:
Other Compensation:
A superb base salary and bonus structure are available; compensation is commensurate with experience and will be discussed with qualified candidates only.