Business Solutions Support Analyst

Covance Inc Located in: Indianapolis,  Indiana
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About this Opportunity


Join Covance as a Business Solutions Support Specialist. This position is based in Indianapolis. Your responsibilities will include the following:


  • Develop and support application solutions
  • Tracking and trending of system, processes and department metrics. Use data to inform decision making
  • Suggest fixes to defects identified by the project teams during the application development cycle
  • Perform performance gap analyses with focus on performance improvement
  • Isolate and solve application issues
  • Identify design and development configurations for performance improvement
  • Develop and document solutions to application issues
  • Ensure regulatory requirements are incorporated into decision making, development and processes
  • Delivery of analyses and recommendations for processes, business improvement mapping, and metrics
  • Knowledge of current industry and client trends in order to continually improve planning and decision making
  • Drive communication and change management plans, including progress updates to ensure awareness
  • Assist and support management in the implementation of global processes and procedures ensuring seamless integration
  • Act as a lead providing expert technical and process guidance to management


About Covance


Covance, the drug development business of LabCorp, is the world’s most comprehensive drug development services company. Because of our broad experience, from early research to commercialization, our more than 20,000 employees from across the globe are in a unique position to supply insights that go above and beyond testing. Our team’s impact on healthcare is remarkable. Through their everyday work they’ve supported 100% of the top 50 drugs on the market and all the oncology drugs approved in 2016. Even though we span multiple businesses, we operate as one, sharing our knowledge to improve our efficiency and deliver on the promise of a healthier world. 


The Covance team is driven by an energized purpose to improve health and improve lives across the globe. Here, you’ll work alongside exceptional people who each play an important role in bringing new scientific discoveries and therapeutic area advancements to life. And, because we span the drug development spectrum, you’ll directly impact a wide-range of initiatives as you explore unique career paths and discover your extraordinary potential.


Get ready to make a difference as we speed the delivery of groundbreaking therapies and improve the lives of countless individuals.



  • BA / BS degree in business, informatics, or related field


Minimum Required:

  • 3 – 5 years of Business / functional / IT experience or related field
  • Analytical, assessment and planning skills
  • Decision making skills
  • Good verbal and written communication skills
  • Demonstrates initiative and leadership
  • Knowledge of application development methods, processes, patterns, and tools focused around the following practices: software design, software development, test, performance, support, service and/or internal product workings
  • Proven ability to prioritize and manage time
  • Excellent attention to detail
  • Expertise in the mining and analysis of multiple data sets
  • Excellent communication, interpersonal, and presentation skills with the ability to handle multiple competing priorities under pressure
  • Creative approach to implementing and maintaining risk-based validation model & strategies and resolving technical issues, and balancing business needs with validation requirements
  • Ability to use standard Microsoft suite of software products 
Not ready to apply? Connect with us to join our talent community.



Covance Inc. is proud to be the only drug development company with a full range of research and development services—from lead optimization, to commercialization and life cycle management. Covance, headquartered in Princeton, NJ, is the drug development business of LabCorp with global operations in more than 30 countries.


Seniority Level:
Experienced - Not Management
Preferred Industry Background:
Managing a team of:
Required Travel:

Base Salary:
Other Compensation: