Service Technician II

Arthrex, Inc Located in: Santa Barbara,  California
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Arthrex, Inc Biotechnology Jobs Pharmaceutical Careers
 

JOB DESCRIPTION

Main Objective: To perform the decontamination, inspection, test, troubleshooting, failure investigation and repair of returned medical products. Essential Duties and Responsibilities: 1.Assist in the maintenance, organization of service and repair. Facilitates, create systems, benches, layout and tooling to ensure efficient handling of defective products. May include outside facilities as well. 2.Responsible for the receipt, decontamination, trouble shooting, failure investigation, repair, testing and documentation of electromechanical and video system products returned from the field to determine appropriate action and handling. 3.Utilize various computer programs, Digital Multi Meters, Oscilloscopes, light measurement equipment, waveform monitoring equipment, digital and analog electrical test equipment to troubleshoot returned products. 4.Utilize Soldering and Desoldering skills on printed circuit board assemblies for thru hole and surface mount components. 5.Assist in performing failure root cause analysis on all returned products. 6.Perform complaint failure evaluations and provide estimates on repairs. 7.Modify, rebuild or overhaul electromechanical products. 8.Apply knowledge of electronics/electrical principles in determining equipment malfunction. 9.Document findings for management, QA, manufacturing and engineering as needed. 10.Work with Arthrex Inc to complete documentation necessary for closure of customer complaints. 11.Provide training to service personnel as required. Incidental Duties: The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management. Education and Experience: HS Diploma or equivalent and Prefer Associates Degree in Electronics Technology Minimum of 3 years of work experience in an electronics environment. Experience in system analysis, testing, troubleshooting to component or board level preferred. Experience in a regulated manufacturing environment, including electrical test processes and procedures preferred. Knowledge and Skill Requirements/Specialized Courses and/or Training: Electronics, optics, electromechanical equipment trouble shooting and repair. Knowledge of FDA Quality System Requirements, ISO 13485 Quality System Requirements, ISO 14971 Risk Management Requirements and GMP, Good Manufacturing Practices. Machine, Tools, and/or Equipment Skills: The applicant must have basic computer knowledge; an understanding of Microsoft Word, databases, ERP systems and Excel are required. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Mathematical Skills Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements. Language and Communication Skills: Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management. Ability to write and record data and information as required by procedures. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required sit; use hands and fingers, to handle, or feel; and reach with hands and arms. The employee must bend frequently and lift up to 50-70 lbs on a regular basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. .

CRITICAL REQUIREMENTS

COMPANY INFORMATION

Welcome to Arthrex… we are a global medical device company and leader in new product development and medical education in orthopaedics. With a corporate mission of helping surgeons treat their patients better, Arthrex has pioneered the field of arthroscopy and developed more than 8,500 innovative products and surgical procedures to advance minimally invasive orthopaedics worldwide.

Arthrex continues to experience unprecedented growth and demand for our products throughout the world; however, we remain a privately-held company with a family business culture that is committed to delivering uncompromising quality to the healthcare professionals who use our products, and ultimately, the millions of patients whose lives we impact.

We invite you to learn more about Arthrex and the positive contributions we are making to medicine and the communities we serve.

JOB INFORMATION

Seniority Level:
Experienced - Not Management
Function:
  Manufacturing
Preferred Industry Background:
 
Managing a team of:
N/A
Required Travel:

Base Salary:
Confidential
Bonus:
Benefits:
Other Compensation: